Can you return items bought on Groupon?

Unless the Fine Print says otherwise, you can return any item you purchased through Groupon Goods within thirty days of delivery, on us. After thirty days of delivery, all items purchased through Groupon Goods are non-refundable and all sales are final.

Herein, how do I return a Groupon purchase?

How to Return a Groupon Goods Item

  1. Go to My Groupons.
  2. Click View Details next to your order.
  3. Click Return Package and print your prepaid mailing label. If you don't see Return Package, your return may not be eligible.
  4. Attach the label to your package and ship the item back to Groupon.

Also, how do you contact Groupon customer service? If you're one of our valued customers and have a question, please visit us at www.groupon.com/support where someone will help you out. If you are a merchant who wants to join more than a million businesses that have run deals with Groupon, we'd love to chat with you.

Beside this, how long does it take for a Groupon refund?

When you can get a refund Your Groupon is always worth at least the amount you paid for it with the business—even if the promotional value has expired. Cancel your order before it's processed for shipment or return the product for a refund within 30 days of receiving it, unless otherwise stated in the Fine Print.

What happens if a Groupon expires?

Your expired voucher must be redeemed towards the goods or services offered on the Groupon you bought. Some deals, such as ticketed events, may not have any paid value after expiration. If the paid value has an expiration date, you can find that info in the Fine Print.

Related Question Answers

Can I cancel a Groupon purchase?

How do I cancel a Groupon order I placed? Click the "View Details" button next to the Groupon you want to return. (Remember, you can only return Groupons within the first three days of purchase, and they can't have been redeemed.) Then, click "Cancel Order."

Can you trade in a Groupon?

Under the terms of Groupon's Trade-In Program, you can trade in certain Groupon vouchers for Groupon Bucks up to two weeks after they expire.

What happens when you cancel a Groupon?

When you can get a refundYour Groupon is always worth at least the amount you paid for it with the business—even if the promotional value has expired. Cancel your order before it's processed for shipment or return the product for a refund within 30 days of receiving it, unless otherwise stated in the Fine Print.

Can you transfer Groupon?

Simply click 'Buy as Gift' on the item or experience you want to gift to someone and follow the steps through checkout. Then your gift can be delivered by email or mail, or you can ship it to yourself and give it in person. Currently, our gifting option can only be accessed through the web experience.

How do you redeem a Groupon?

Check for an email from Groupon asking you to activate your account. Select “My Gifts” from the "My Stuff" drop-down menu on the right-hand side of the page. Click “Redeem a Gift Card” and enter the code on your Groupon gift card. The credit will be added to your account and applied to your next Groupon purchase.

Can I exchange a Groupon?

We hope you love your new Groupon Goods purchase, but if for any reason you're not satisfied with your order, you might be able to exchange it. You can exchange your item for another option from the same deal if: The deal is still available. The Fine Print on the deal page says “Free Returns.”

Does Groupon have a phone number?

If you have any questions, please do not hesitate to reach out to your Groupon representative or our Merchant Support department at 1-866-956-1276 or merchantsupport@groupon.com.

How do I contact Groupon for a refund?

Let them know that any customer who requests a refund should be referred to Groupon customer support page at groupon.com/customer_support. Our customer support reps will then apply the Groupon refund policy and work with the customer to resolve the situation.

Can you screenshot Groupon voucher?

To print the voucher, click on “print gift card or voucher” at the right of the specific deal. It will show up under “Deals” when you click on “My Groupons.” The full voucher should appear on your screen, complete with the fine print and the barcode. Simply hit print, and print the voucher.

What does pending on Groupon mean?

If your order has been pending for a while, this may indicate that your method of payment has failed or is invalid.

Where is my Groupon order?

How to Track Your Groupon Goods Shipment
  1. Visit My Groupons via the web or mobile app. Don't have the mobile app? Download it here.
  2. Find your order.
  3. Select Track Package.

How do I see my Groupon purchases?

How to Find Your Purchase
  1. Log in to your Groupon account.
  2. Navigate to the "My Groupons" section.
  3. Select "Deals" and select the drop-down button that says "All."
  4. Find your purchase and click on "View Details."
  5. Then click on "View Voucher."
  6. Your voucher will then open in the form of a pdf document.

How do I return something on Groupon?

Log in to My Groupons tab from a desktop or laptop computer. Find the order you want to return and select Return. Select an option from the Reason for return menu, and then add any additional information in the Returns Details box. Click Continue, then Print Shipping Label to print the return shipping label.

How do you get a refund on Groupon?

When you can get a refundYour Groupon is always worth at least the amount you paid for it with the business—even if the promotional value has expired. Cancel your order before it's processed for shipment or return the product for a refund within 30 days of receiving it, unless otherwise stated in the Fine Print.

How do I cancel an order on Groupon app?

About this article
  1. Open the Groupon app.
  2. Tap My Stuff on the bottom-right.
  3. Tap Customer Support.
  4. Select the voucher you want to cancel.
  5. Tap Cancel Order.
  6. Select a reason for cancelling.
  7. Tap Cancel Order.

Do you have to pay for Groupon?

There's no cost to claim a deal, and once a consumer makes a claim on a deal, the deal can be used on an unlimited basis during the offer period. By and large, deals can be as low as 5% or as high as 90% in limited instances, but Groupon notes on its web site that typical reward deals fall in the 15% to 30% range.

How do you email Groupon?

Groupon Email Support - by the Numbers
  1. Email address. .
  2. Call-back available. NO.
  3. Department you are emailing. Customer Service.
  4. Customer service hours. 24 hours, 7 days.
  5. Most likely time of response. 10:45am.
  6. Average wait.
  7. Rank (overall)
  8. Quality of communication. 84%

What is Groupon select?

If you love using Groupon for deals on local events, products, tickets and travel, you may have seen the ads for Groupon Select while shopping online. Groupon Select is a subscription membership service that provides access to additional discounts, exclusive deals and more for $4.99 each month.

Does Groupon sell concert tickets?

$20 Concert Tickets | Groupon. Sign in to get personalized notifications about your deals, cash back, special offers, and more.

How do Groupons work?

The way it works is that Groupon offers different deals each day for a local good, service or event in a city where it operates. The promotion is only valid if a certain number of consumers purchase the deal within 24 hours. Groupon keeps 50 percent of the revenues from each coupon deal.

Can you get money back if Groupon expires?

After that, all sales are final unless stated otherwise in the Fine Print. Groupons may always be redeemed for at least the amount the customer paid for it—even after the promotional value has expired. After 30 days past delivery, items are non-refundable and all sales are final.

How do I redeem an expired Groupon?

Redeeming an Expired Groupon
  1. Find your expired voucher on your My Groupons page, under Credit Vouchers (on the website) or Expired (on the mobile app).
  2. The amount you paid for the voucher can still be used at the business toward the purchase of the goods or services originally advertised in the deal.

Can I get a refund on Groupon purchase?

For Local Deals, customers can return any unredeemed Groupon for a refund of the amount paid within the first three days after purchase. After that, all sales are final unless stated otherwise in the Fine Print. After 30 days past delivery, items are non-refundable and all sales are final.

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